Learner | SumTotal LMS | Academy LMS Account Request

Learners | SumTotal | Academy LMS

Learning Management System (LMS) Account FAQs

Purpose: This guide includes direct links to our Knowledge Base Instructions for Academy Learning Management System (LMS) Account requests and

for technical support within the LMS. 

ACADEMY LMS RESOURCES

New LMS Account:

To create a new Academy LMS Account and obtain approval to access training:

1. Adult Protective Services (APS) professionals, please follow this Knowledge Base guide 
   

1. San Diego Behavioral Health Services (BHS) training participants, please follow this Knowledge Base guide 
   

Existing LMS Account:

To obtain access or update your existing account, please submit a Learner (Academy LMS) Ticket

ADDITIONAL SUPPORT  

Academy LMS:

The Academy’s LMS, where program trainings are access

Academy Help Center:
Submit an Academy Learning Management System ticket for LMS Account support and

to receive technical assistance within the LMS

To find answers to frequently asked Academy LMS questions, go to:

1. How to sign in to your Academy LMS Account
   

2. How to view your registered, waitlisted, and canceled trainings
   

3. How to start & resume your registered eLearning
   

4. How to obtain your training diploma/certificate
   

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