Zoho: Submitting a Ticket
Zoho: Submitting a Ticket Purpose: Outlining the steps for Academy Learners/Service Providers/County Admins submitting support tickets through the Academy for Professional Excellence Help Center (powered by Zoho). These support tickets are for any ...
CACWT County Admins | Learner Account Creation
CACWT County Admin Creating New Learner Accounts Purpose: To provide guidance to CACWT County admins on creating new learner accounts in CACWT. Creating a New Learner Account (One by one) Log-in to CACWT Click Learners on the left panel Confirm the ...
SumTotal Managers | How to Update a Learner’s Account
SumTotal Managers | SumTotal How to Update a Learner’s Account Purpose: To outline the process for managers to update account details for their staff. Once you have accessed the SumTotal site, locate administration on the upper left corner of the ...
CACWT: Logging On
CACWT: Logging On CACWT Website: https://cacwt.dss.ca.gov/PublicWelcome.aspx The Academy will create a CACWT account for every service provider once they are onboarded with CWDS. Once the account is created, you will receive an email with your login ...
County CACWT Admin | CACWT County Enrollment Guide
Purpose: This guide will describe the different ways that county CACWT admins can enroll learners into upcoming CWDS deliveries. Important Links Academy Help Center Portal - County Admin Support (Submit a ticket, view knowledge base articles) CACWT ...