CACWT County Admins | Learner Account Creation

CACWT County Admins | Learner Account Creation

CACWT County Admin

Creating New Learner Accounts

Purpose: To provide guidance to CACWT County admins on creating new learner accounts in CACWT. 

Creating a New Learner Account (One by one)

  1. Log-in to CACWT

  2. Click Learners on the left panel

  3. Confirm the learner does not have an existing account (with another county, another email, etc)

    1. If they have an existing account, update the information

    2. For a username change, submit a ticket to the Help Center

  4. If they do not have an account, click Add Learner on the left panel

  5. Fill out the fields to create the account

    1. Required Fields

      1. First Name

      2. Last Name

      3. Email = County email address (must be unique)

      4. Affiliation = County

      5. RTA Job Title = Social Worker

      6. RTA Job Code = CWDS-SW

      7. Date of Hire

      8. Employee Type = County

      9. Selecting if they are a Training Manager or Supervisor

      10. Setting a Temporary Password = Changeme1!

  6. Click Save

  7. The learner will automatically receive an email that their account was created with their temporary password to login. 



Creating New Learner Accounts (In Bulk)

  1. Download a .CSV copy of the import template

  2. Fill out all of the columns in yellow with the relevant information

    1. User ID: learner’s county email address (for LA county, it will be their Employee ID, example: E123456)

    2. LastName: learner’s last name

    3. FirstName: learner’s first name

    4. Email: learner’s county email address

    5. Password: Changeme1!

    6. Status: Active (referring to their account status)

    7. Affiliation: County

      1. Riverside County

      2. Imperial County

      3. San Bernardino County

      4. San Diego County

      5. Orange County

      6. LADCFS (Los Angeles Department of Children and Family Services)

      7. Ventura County

    8. OrganizationName: Leave Blank

    9. EmployeeType: County

    10. RTADepartment: Leave Blank

    11. RTAJobTitle: Social Worker

    12. RTAJobCode: CWDS-SW

    13. AreaOfAssignment: Leave Blank

    14. DateHire: Learner’s hire date

    15. DateTransfer: Leave Blank

    16. UserLevel: Leave Blank

    17. AssocLMSID: Leave Blank

  3. Once these elements have been been filled out for all learners, save your file

  4. Navigate back to CACWT

  5. Click Learners > Import CSV on the left panel

  6. Click Browse and locate the file on your computer

  7. Click Preview to see what your import file will look like

  8. Click Browse and locate the file on your computer

  9. Click Upload to import the new accounts

  10. You will receive an email with the import log to see if your import was successful

  11. Submit a ticket to the Help Center for any support


    • Related Articles

    • County CACWT Admin | CACWT County Enrollment Guide

      Purpose: This guide will describe the different ways that county CACWT admins can enroll learners into upcoming CWDS deliveries. Important Links Academy Help Center Portal - County Admin Support (Submit a ticket, view knowledge base articles) CACWT ...

    • CACWT: Community Partner User Management and Enrollment Guide

      CACWT County Administrators Community Partner User Management and Enrollment Guide Purpose: To provide guidance to CACWT County Admins on how to manage CACWT accounts and enrollments for Community Partners. Note: Community Partner CACWT accounts need ...

    • CACWT County Admin eLearning Support

      CACWT County Admin CACWT eLearning Support Below are some common resolutions to issues regarding eLearning access: It's possible that having a pop-up blocker enabled could be preventing the course from opening on your device. Please take a moment to ...

    • CACWT County Admin Adding a Field Advisor to a Field Activity

      CACWT County Admin Adding a Field Advisor to a Field Activity Login to CACWT https://cacwt.dss.ca.gov/ If logged in through a Learner profile, click on Learner on the left panel and select Primary Support Admin from the drop down menu. Click on ...

    • CACWT County Admin Adding an Observer to a Training

      CACWT County Admin Adding an Observer to a Training Login to CACWT https://cacwt.dss.ca.gov/ If logged in through a Learner profile, click on Learner on the left panel and select Primary Support Admin from the drop down menu. Click on Learners on the ...