SumTotal Managers | How to Update a Learner’s Account

SumTotal Managers | SumTotal
How to Update a Learner’s Account

Purpose: To outline the process for managers to update account details for their staff.
Once you have accessed the SumTotal site, locate administration on the upper left corner of the screen.
Click on administration and select Users from the drop down menu
Next click on All Users

Locate the “Search Users” bar located on the upper left side of the window.
Here you can search for users by name, email address etc.
NOTE: You will only be able to search for active users.

Click on the user you would like to update
Their information will display on a panel on the right side of the screen
On the panel that slides out, click on the Emulate Employee button.

Now you are in emulation mode

Locate and click on the profile icon in the upper right corner of the screen
Next click on the gear icon reading Profile Details

Now click on the edit button displaying as a square with a pencil 
Scroll down to the heading EMPLOYMENT DETAILS and locate the detail labeled County Employee ID
Edit/update
Once done with this account click the red button at the bottom of the screen Save

Exit emulation identified by the yellow banner at the top of the screen.

Repeat steps for all users.
If additional support is needed, please submit a ticket to the LMS Help Center.
Guide to submitting a ticket inquiry: How to Submit a Ticket
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