CRA-BHS Learners | SumTotal | Frequently Asked Questions (FAQs)

CRA-BHS Learners | SumTotal | Frequently Asked Questions (FAQs)

CRA-BHS Learners | SumTotal

Frequently Asked Questions (FAQs)


  1. How do I create an Academy LMS account as a new user?


    New users can register for an Academy LMS account by visiting the Registration Page.


    Please note: Your account will not become active until San Diego Behavioral Health verifies your agency affiliation and approves your LMS access. This approval process may take several days.


  2. Who do I contact for technical issues with my LMS account?


    For technical support including account recovery, enrollment issues, profile updates, license numbers, and other system-related concerns. Please submit a ticket through the Academy Help Center.


  3. How do I obtain Continuing Education (CE) credits for my courses?


You can follow the stepbystep instructions in this guide on how to access and download your CE certificates: How To Obtain Your Certificate.